退款政策

Refund & Return Policy 30-Day Return Policy We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we accept returns within 30 days of delivery. ───────────────────────────── ELIGIBILITY FOR RETURNS ───────────────────────────── Returns are accepted under the following conditions: • Items must be unused and in their original condition • Items must be in the original packaging with all tags attached • Proof of purchase (order confirmation or receipt) is required • Return request must be submitted within 30 days of the delivery date Non-returnable items: • Items that have been used, washed, or damaged by the customer • Items returned after the 30-day window • Final sale or clearly marked non-returnable items ───────────────────────────── HOW TO INITIATE A RETURN (Step-by-Step) ───────────────────────────── Step 1: Email us at info@manihappyshop.com within 30 days of receiving your order. Please include: - Your order number - The item(s) you wish to return - Reason for return - Photos if the item is damaged or defective Step 2: We will respond within 2 business days with return instructions and the return shipping address. Step 3: Pack the item securely and ship it back using a trackable shipping method. Step 4: Once we receive and inspect the returned item, we will notify you by email and process your refund within 5–7 business days. ───────────────────────────── REFUNDS ───────────────────────────── • Approved refunds will be credited back to your original payment method (credit card, PayPal, etc.) • Please allow 5–7 business days for the refund to appear after approval • Original shipping fees are non-refundable • No restocking fees or handling fees are charged. Refunds cover the full product amount only. ───────────────────────────── RETURN SHIPPING COSTS ───────────────────────────── • Customers are responsible for return shipping costs unless the item arrived damaged or defective • We recommend using a trackable shipping service; we are not responsible for lost return packages ───────────────────────────── DAMAGED OR DEFECTIVE ITEMS ───────────────────────────── If you receive a damaged or defective item, please contact us within 7 days of delivery at info@manihappyshop.com with: • Your order number • Clear photos of the damage or defect We will arrange a free replacement or issue a full refund at no cost to you. ───────────────────────────── CONTACT US ───────────────────────────── For all return and refund inquiries: 📧 Email: info@manihappyshop.com 📞 Phone: +86 136 6606 2560 🏢 Address: Room 713, Fashion Building, No. 16 Longshan Middle Road, Siming District, Xiamen City, Fujian Province, China ⏱ Response time: Within 2 business days